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Get heard the way you want

Get heard the way you want with clear and compassionate honesty

Connection Before Solution

The crucial nature of connecting before fixing

Four options for how to hear any message

The Power of Empathy

The Power of Empathy

Peeling the Layers of the Onion

Going Deep: Uncovering Core Human Motivators

Clearing the pipes for communication flow

The high cost of unclear motivations

Apologizing and Forgiveness

Apologizing and forgiveness: deciphering the quandary

Loving Presence

Don’t Just Do Something, Sit There